For those children in BC and Yukon requiring specialized procedures (see note 1 below) transportation, accommodation, and all associated medical treatment—including follow-up—are provided at Shriners Hospitals for Children. Depending on a child’s diagnosis, care could be provided at any one of the Shriners Hospitals; however, the majority of children in BC and Yukon are treated at hospitals in Portland, Spokane, and Montreal.
A physician’s referral is not necessary; however, cases are reviewed by Shriners Hospitals’ doctors to determine the best course of treatment. All appointments are prioritized on the basis of medical need.
For further information on our transportation system, please call (604) 291-7707 (ext 129) or e-mail firstname.lastname@example.org.
1Shriners Hospitals specialize in neuromusculoskeletal conditions (ie, Scoliosis, Spina Bifida, Cerebral Palsy, Osteogenesis Imperfecta—“Brittle Bone Disease”); cleft lip and palate; burn injuries.
Specially designed buses and vans pick up children and an accompanying parent or caregiver from locations throughout BC and carry them to and from BC Children’s or Sunny Hill Hospitals.
Currently, coaches leave Vancouver on Wednesday and Saturday, and return to Vancouver on Thursday and Sunday
As our routing changes according to pick ups, drop offs, medical priorities and weather condititions you must make a reservation. We do not dispatch coaches unless we have confirmed pick ups or drop offs.
To book or confirm your trip email or call:
TOLL FREE: 1-800-661-KIDS
IN CASE OF EMERGENCY PHONE: (604) 619-7389
Minimum 24 hours notice required for all transportation requests.
Where in the province do the Care Cruisers travel?
Our Care Cruiser service boundaries are Prince George on the north, Alberta border on the east, US border on the south, and the western shore of Vancouver Island on the west.
Do I need to pre-book my trip?
Yes, all trips must be booked as soon as you know your appointment time and no later than 48 hours prior than the appointment. There is no priority seating available.
Will the Care Cruiser come to my home to pick me up?
We use various hubs as pick up locations. Families are responsible for their own transportation to the hub locations.
What age range of children do you serve?
We provide service for children ages infant to 19.
Can more than one person accompany a child?
We recognize that it is sometimes necessary to travel with another adult or with an additional child. We will make every effort to accommodate extra people, but this is dependent on the number of families booked on a specific trip.
Is there somewhere I can stay in Vancouver while my child receives treatment?
Shriners Care for Kids is part of the BC Family Residence Program which also provides accommodation.
Where can I stay if my child is at one of the Shriners hospitals?
Accommodation will be provided for you. These arrangements will be made when you make your hospital appointment is made.
Can I bring food on the Care Cruiser?
Yes, you are welcome to bring snacks or drinks. (As we sometimes travel to the US, no fresh fruit or vegetables are allowed.) On longer trips, a lunch stop is made.
Where do we eat if we are at one of the Shriner’s hospital?
There are cafeterias in the hospitals and restaurants in or adjacent to all hotels. Families are responsible for the cost of food while at the hospital.